Careers

Our goal is to get better every day. This is only possible through motivated employees with a high degree of initiative. At Susanne Kaufmann, we offer we offer a variety of career opportunities in many markets. If you would like to join us please get in touch at careers@susannekaufmann.com

Current Vacancies:

Ecommerce Assistant – Full Time (London/Remote)

Sales Associate - Liberty – Part Time (London)

Click here to view the current vacancies in our Hotel Post Bezau by Susanne Kaufmann and Susanne Kaufmann Spa.


 
Ecommerce Assistant – Full Time (London/Remote)

OBJECTIVES & RESPONSIBILITIES

  • Assist the Ecommerce Manager with all content, product and blog updates to susannekaufmann.com in English, German and French and any additional websites added in the future.
  • Assist the Ecommerce team with launching promotions on the websites and carry out thorough testing to ensure everything is working as expected.
  • Regularly merchandise all categories based on sales, targets, seasons and current marketing messages and promotions.
  • Watch Hotjar recordings and carry out regular site walks, checking the website journey from a customer perspective in different countries to spot any issues or to suggest improvements.
  • Create heatmaps for key pages in Hotjar to monitor content performance and user interaction.
  • Tag products on our Instagram images for the website and tag/approve appropriate UGC.
  • Support with content personalisation across all websites using Nosto.
  • Revise and update existing content to ensure it adheres to SEO best practices, including but not limited to internal linking strategy, meta data, alt text and keywords.
  • Use SEMRush and other tools to actively look for relevant keywords and ensure they are incorporated into the website.
  • Optimize on-site search regularly and carry out analysis to spot ideas for new synonyms and redirects to help the customer find the products and information that they are looking for.
  • Work closely with the copywriters for all on-site copy requests.
  • Contribute ideas and assist the team in developing and launching new projects.
  • Monitor the 404-page error report and add in redirects.
  • Regularly check pages to ensure there are no incorrect or old/redirected links.
  • Approve all product reviews and work with the copywriting team to provide answers for any that need responses.
  • Regularly carry out competitor analysis and keep up to date of the latest technologies to proactively suggest ideas and ways to optimise the user journey.
  • Assist with daily reporting, highlighting anything of interest to the team.
  • Support the team with any ad-hoc requirements.

KEY SKILLS & ATTRIBUTES

  • Ideally 1+ years' experience in ecommerce but not essential providing a relevant degree instead.
  • Ability to collect and analyse information to make informed decisions and proactively suggest improvements and ideas.
  • A quick learner and keen to develop their ecommerce skills.
  • Experience of Shopify desirable but not essential.
  • Conscientious, motivated and efficient with a strong eye for detail.
  • Curious, enthusiastic, and collaborative.
  • Great communication skills and a team player.
  • The flexibility and enthusiasm to work in a small, fast paced company environment.
  • Experience in the retail, luxury and/or beauty space desirable but not essential.

To apply for this position, please send your C.V. and a covering letter to careers@susannekaufmann.com.


 
Sales Associate - Liberty – Part Time (London)

Thursday - Sunday

To apply for this position, please send your C.V. and a covering letter to careers@susannekaufmann.com.

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