Shipping
Please note that during this busy season, delivery times may be slightly longer than usual.
Standard Delivery Times & Costs
Germany & Austria : FREE for orders over 35€ (or 6€)
2-3 business days
EU countries: FREE for orders over 60€ (or 6€)
3-4 business days
United Kingdom: FREE for orders over £75 (or £6.50)
3-4 business days
Switzerland / Liechtenstein: FREE for orders over 40CHF (or 15CHF)
3-4 business days
European countries outside the EU*: FREE for orders over 70€ (or 13€)
3-4 business days
USA: A flat $20 shipping fee applies to all US orders, with taxes and import duties included.
3-5 business days
Canada: FREE for orders over CA$150 (or CA$10)
3-5 business days
Singapore: FREE for orders over SG$305 (or SG$22)
3-5 business days
New Zealand: FREE for orders over NZ$415 (or NZ$33)
3-5 business days
South Korea: FREE for orders over ₩337,900 (or ₩27,500)
3-5 business days
UAE: FREE for orders over 1,050AED (or 80AED)
3-5 business days
Next Day Delivery Times & Costs
Next business day delivery is available to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Spain and Sweden.
Next day delivery is 10€. Orders need to be placed before 11am CET for next working day delivery. Next day delivery excludes weekends and bank holidays in Germany. Orders placed on Friday before 11am CET will be delivered on the next working day (Monday).
Taxes and Duties
All orders sent to Europe (including countries outside of the EU such as UK and Switzerland) will be sent DDP (Delivered Duty Paid). This means that our prices includes all taxes and duties and you will not have to pay anything on arrival.
For orders sent outside of Europe (except Switzerland and the UK), additional country-specific import and customs duties, customs clearance fees and import sales taxes may apply. Please inquire about these fees at your local customs office. If any fees do apply, these will need to be paid by you.
US Deliveries:
As of August 29th, 2025, new regulations introduced by the White House and U.S. Customs (named: Executive Order 14324 “Suspending Duty-Free De Minimis Treatment for All Countries) have altered how international shipments are processed when entering the United States. As such, we have introduced a flat $20 shipping fee to all US orders, with taxes and import duties included. No additional fee or duties will be payable upon delivery.
Shipping
Please note that during this busy season, delivery times may be slightly longer than usual.
Standard Delivery Times & Costs
Germany & Austria : FREE for orders over 35€ (or 6€)
2-3 business days
EU countries: FREE for orders over 60€ (or 6€)
3-4 business days
United Kingdom: FREE for orders over £75 (or £6.50)
3-4 business days
Switzerland / Liechtenstein: FREE for orders over 40CHF (or 15CHF)
3-4 business days
European countries outside the EU*: FREE for orders over 70€ (or 13€)
3-4 business days
USA: A flat $20 shipping fee applies to all US orders, with taxes and import duties included.
3-5 business days
Canada: FREE for orders over CA$150 (or CA$10)
3-5 business days
Singapore: FREE for orders over SG$305 (or SG$22)
3-5 business days
New Zealand: FREE for orders over NZ$415 (or NZ$33)
3-5 business days
South Korea: FREE for orders over ₩337,900 (or ₩27,500)
3-5 business days
UAE: FREE for orders over 1,050AED (or 80AED)
3-5 business days
Next Day Delivery Times & Costs
Next business day delivery is available to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Spain and Sweden.
Next day delivery is 10€. Orders need to be placed before 11am CET for next working day delivery. Next day delivery excludes weekends and bank holidays in Germany. Orders placed on Friday before 11am CET will be delivered on the next working day (Monday).
Taxes and Duties
All orders sent to Europe (including countries outside of the EU such as UK and Switzerland) will be sent DDP (Delivered Duty Paid). This means that our prices includes all taxes and duties and you will not have to pay anything on arrival.
For orders sent outside of Europe (except Switzerland and the UK), additional country-specific import and customs duties, customs clearance fees and import sales taxes may apply. Please inquire about these fees at your local customs office. If any fees do apply, these will need to be paid by you.
US Deliveries:
As of August 29th, 2025, new regulations introduced by the White House and U.S. Customs (named: Executive Order 14324 “Suspending Duty-Free De Minimis Treatment for All Countries) have altered how international shipments are processed when entering the United States. As such, we have introduced a flat $20 shipping fee to all US orders, with taxes and import duties included. No additional fee or duties will be payable upon delivery.
*Note: We are unable to ship to Turkey, Ukraine, Belarus or Russia.
For any related shipping queries, please Contact Us.
*Note: We are unable to ship to Turkey, Ukraine, Belarus or Russia.
For any related shipping queries, please Contact Us.
Latest Stories
beauty advice
4 minute read
The Difference Between Skin Hydration and Moisture
Learn about the two important factors needed to maintain healthy, glowing skin. In skincare, hydration and moisture are often used interchangeably — but...
beauty advice
3 minute read
The Powerful Benefits of Using Face Oils in Your Everyday Skincare Routine
Discover how this multitasking must-have can elevate your daily ritual and restore your glow. Reparative, nourishing, softening — there is so much to love about...
@SusanneKaufmann_
