Cookie Policy

To view or change your consent, click here.

Date of last update: 21 January 2021

Welcome to https://www.susannekaufmann.com (the "Site"), a website operated in Austria by Susanne Kaufmann Kosmetik GmbH, a company incorporated in Austria with company registration number FN514360M and VAT number: ATU74851804 and whose registered office is located at Brugg 35, 6870 Bezau, Austria ("SK", "we", "us" or "our").

Our Site uses cookies to store certain settings (e.g. language, your cookie consent, your shopping cart) and distinguish you from other Site users. This helps us to provide you with a good experience when you browse our Site; for example, it means that we can recognise your computer when you access the Site and you will remain logged in after entering your user name and password. The use of cookies also allows us to analyze and improve our Site.

Our Site uses functional, performance, marketing and personalisation cookies. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your device.

Strictly Necessary

These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site or use the shopping cart.

Name Service Purpose Duration
_pandectes_gdpr Pandectes Stores the user's cookie consent state for the current domain. 1 year
_pay_session Shopify The cookie is necessary for the secure checkout and payment function on the website. Session
cart Shopify The cookie is necessary for the secure checkout and payment function on the website. 14 days
cart_currency Shopify The cookie is necessary for the secure checkout and payment function on the website. 14 days
cart_sig Shopify The cookie is necessary for the secure checkout and payment function on the website. 14 days
cart_ts Shopify The cookie is necessary for the secure checkout and payment function on the website. 14 days
cart_ver Shopify The cookie is necessary for the secure checkout and payment function on the website. 14 days
secure_customer_sig Shopify This cookie is used to store customer credentials securely when processing a purchase on the website - the cookie is essential in making a secure online transaction. 1 year
shopify_pay_redirect Shopify The cookie is necessary for the secure checkout and payment function on the website. Session
BAO-store-sk By Association Only This cookie is to ensure that the store switcher pop-up only appears once on the landing page of the user's first visit. 2 years

Functionality

These are used to recognise you when you return to our Site and request the services provided. This enables us to personalise our content for you and remember your preferences.

Name Service Purpose Duration
_shopify_country Shopify This cookie is used to determine the preferred country setting selected by the visitor. 1 day
KL_FORMS_MODAL Klaviyo Determines whether the user has made any subscriptions on the website, so that the website does not show subscription forms to the user, which already have been filled out. 1 year

Analytical / Performance

These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. These cookies are only set with your consent.

Name Service Purpose Duration
_ga Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Analytics Used by Google Analytics to throttle request rate. Session
_gid Google Analytics Used to distinguish users. 1 day
_landing_page Shopify Stores visitors' navigation by registering landing pages. 13 days
_shopify_fs Shopify Collects data on user behaviour and interaction in order to optimize the website. 1 year
_shopify_s Shopify Collects data on user behaviour and interaction in order to optimize the website. Session
_shopify_sa_p Shopify Collects data on visitors' behaviour and interaction. The cookie also allows the website to detect any referrals from other websites. Session
_shopify_sa_t Shopify Collects data on visitors' behaviour and interaction. The cookie also allows the website to detect any referrals from other websites. Session
_shopify_y Shopify Collects data on user behaviour and interaction in order to optimize the website. 1 year
_hjFirstSeen Hotjar This is set to identify a new user's first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by recording filters to identify new user sessions. 1 day
_hjTLDTest Hotjar When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Session
_hjid Hotjar This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year

Targeting

These record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests. We may also share this information with third parties for this purpose (e.g. marketing services displaying ads).

You will have noticed, when visiting other websites, that you are shown adverts for products and services you may wish to buy. The money made by website owners for showing third-party adverts on their websites often pays for the cost of running the website, and therefore often allows you to use the website without having to pay a registration or usage fee. Like many businesses, we place adverts for our services on a range of our partners’ websites. However, to try and ensure that the adverts you see are relevant to you, we use cookies to collect information about the types of things that interest you, for example websites you visit and your geographic location. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant (therefore (re-)targeting relevant audiences). In addition, they limit the number of times you see an advertisement, as well as helping us measure the effectiveness of our advertising campaigns.

These cookies are only set with your consent.

Name Service Purpose Duration
__kla_id Klaviyo This cookie is used to collect information on the visitor's behavior. This information will be stored for internal use on the website – internal analytics is used to optimize the website or to register if the visitor has subscribed to a newsletter. 2 years
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
_s Shopify Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Session
_y Shopify Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 1 year
_orig_referrer Shopify This cookie is used to collect information on a visitor. This information will become an ID string with information on a specific visitor – ID information strings can be used to target groups with similar preferences, or can be used by third-party domains or ad-exchanges. 13 days

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies or further process your data, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Our current list of third parties who use cookies are as follows:

  • Google Analytics
    These cookies are used to collect information about how visitors use our website. The data is collected pseudonymised and reports are compiled anonymously including number of visitors, time on page, and what pages were visited. For more information on the Google privacy law please click the following link https://policies.google.com/privacy. A user-ID will be assigned to logged in users, which allows for website tracking across multiple devices (table, desktop, mobile, etc.). No personally identifiable data is collected or connected to the user-ID and you can opt out by using the following tool https://tools.google.com/dlpage/gaoptout.

    Operated by: Google Ireland Limited, register number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland
  • Google ReCaptcha
    This website uses ReCAPTCHA to prevent spam and abuse through automated requests. ReCAPTCHA is a Google service and processes data about current website behaviour. The assigned risk score is used to determine whether additional authentication methods should be deployed (e.g. picture recognition tests). We process your personal data within our legitimate interests to prevent misuse of our contact forms and account logins. Further information on ReCATPCHA can be found at https://developers.google.com/recaptcha.

    Operated by: Google Ireland Limited, register number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland
  • Shopify International Limited
    2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

    Processing purpose: Order process and shipping, processing all data collected from the website (website hosting)
  • Pandectes
    Gounari 65, 26223, Patra, Greece

    Processing purpose: Record and amend consent to cookies
  • Klaviyo
    49 Southwark Bridge Rd, London, SE1 9HH, UK
    Processing purpose: Email marketing, CRM and abandoned basket emails

    Transmission to a third country based on the BREXIT-Agreement
  • Facebook
    This cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. It enables us to see how our users move between devices when accessing web site and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analyzing which content a user has viewed and interacted with on the web site. To opt-out of Facebook Advertising visit http://facebook.com/ads/settings, log in if required, and amend your "Ad Settings" as desired. For more information please visit https://www.facebook.com/policies/cookies.

    Operated by: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  • Hotjar
    Hotjar is a tool that aggregates data on how visitors to our site are using it. Hotjar uses cookies to derive non-personal information. Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in.
    For more information on Hotjar, how it collects data, what data it collects and how to opt out of it collecting your information please read Hotjar's own privacy policy: https://www.hotjar.com/privacy.

    Operated by: Hotjar Limited, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta
  • Bing
    Bing allows us to build lists of users who have searched for certain terms and clicked on results using their search engines, so that we can target our advertising more effectively. For more information and how you can opt out please visit: http://choice.microsoft.com/en-GB/opt-out.

    Operated by: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium's website (or, for third party cookies, visit http://www.youronlinechoices.com).

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (which is usually found in the 'Edit' menu). If you have disabled JavaScript you will not be able to use all services of this Site. If you use your browser settings to block cookies (including essential cookies) you may not be able to access all or parts of our Site. You can also change your cookie settings or withdraw you consent by using the buttons highlighted in the beginning of this policy.

Except for essential cookies and unless otherwise stated, all cookies will expire after 2 years.

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