Where the story began
Susanne Kaufmann grew up in the Bregenzerwald, an idyllic region nestled in the Austrian Alps and famed for its natural beauty. As a little girl, her grandmother taught her about the beauty and wellness benefits that could be found in the plants that grew in abundance in the area.
Hotel Post Bezau
Susanne Kaufmann is the fifth generation of hoteliers to run the acclaimed Hotel Post Bezau. After graduating from Swiss hotel management school Centre International de Gilon in Montreux, she took over the family business and developed it into a modern wellness destination rooted in the power of nature.
Susanne Kaufmann Spa
When Susanne joined the family business in the 1990s, one of her first projects was to develop a spa where she could offer guests her own signature beauty treatments. Her desire to create a wellness space deeply rooted in nature required a truly holistic approach, marrying effective anti-aging treatments with Traditional Chinese Medicine, exercise and a nourishing diet. The spa with its calm white rooms and glass partitions was designed by her brother, Oskar Leo Kaufmann, to ensure guests felt connected to the tranquillity and beauty of the outdoors during their visit.
Susanne’s collection of award-winning face and body products first launched in 2003 and was originally intended for exclusive use at the spa. However, guests soon started to ask if they could buy the products and take them home with them. Very quickly the brand became a global beauty phenomenon and today the product range is still growing while staying true to Susanne’s founding principles of results-focused beauty with a holistic approach to wellbeing.